Customer Support

Purchasing Digital Downloads:

Please be aware that customers from EU Countries, except the UK, are unable to make purchases from this website.

To Purchase a Digital Craft Download simply choose your desired craft sheet(s) by ticking the box and adding the item to your shopping basket. Once you have registered with us this will create an account in which your digital downloads will be held so you can access them when you wish.

Once payment has been received you will find your craft download under My Craft Downloads on the left hand side of the page in My Account.

Under the Title section in My Craft Downloads simply click the highlighted name of the craft sheet. This will open the PDF file through your browser.  You can then click file and save as to save the file to your desktop. The files will then open through adobe acrobat on your desktop.

If you have any problems accessing a download after purchase please contact us with your order number and we will be happy to help.

Making a Purchase:

Please be aware that customers from EU Countries, except the UK, are unable to make purchases from this website.

To make a purchase simply add an item to your shopping basket. When you have finished browsing click on your basket then Proceed to Checkout. If you have not already done so, you will now be asked to create an account. Register your details and proceed with your payment.

We currently only accept payment through PayPal. Please note you do not need a PayPal account to purchase an item. When you check out simply follow the options on screen. You will then be forwarded to a secure page giving you the option to pay using a Debit or Credit Card.

We strive to provide up-to-date and accurate product information however sometimes we may get this information wrong. We may not process your order if we notice that the product information on our website is wrong when you place it.